Knowledge base

Your pages, articles and documents. The agent searches them when it writes, so posts are about what you actually do.

Paste a URL or upload a document, in the chat or under Knowledge. It is split into passages and indexed; when the agent writes, it searches for the passages that fit and uses them. Ask directly too: “what do we say about delivery times?”

• Web pages: the readable text is taken; a page with less than a paragraph of text is refused rather than stored empty.
• Documents: PDF and text.
• Campaign sources and anything you ask the agent to read land here as well.

The knowledge base is per project, so two brands never mix. Delete an item when it goes out of date; the agent stops using it at once.